AccessAble ("We") are committed to protecting and respecting your privacy.

This policy (together with our website conditions) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the GDPR Act 2018 (the "Act"), the data controller is AccessAble, 18 - 20 High Street, Stevenage, Hertfordshire, SG1 3EJ.

AccessAble is the trading name of Disabled Enabled Ltd, Company Registration No. 03989521.

Information we may collect

We may collect and process the following data about you:

• Information that you provide by filling in forms on our website www.YourAccessibilityGuide.co.uk ("our site"). This includes information provided at the time of registering to use our site, subscribing to our service or requesting further services. We may also ask you for information when you report a problem with our site.
• If you contact us, a record of our correspondence.
• If you complete a survey that we ask you to complete for research purposes, a copy of your answers. Although you do not have to respond to any surveys we send you.
• Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data. We use Google Analytics to collect user data.

IP Addresses

We may collect information about your computer, including where available your IP address, operating system and browser type for system administration. This is statistical data about our users' browsing actions and patterns and does not identify any individual.

Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy.

Where we store your personal data

All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Uses made of your information

We use information held about you in the following ways:

• To ensure that content from our site is presented in the most effective manner for you and for your computer / device.
• To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
• To carry out our obligations arising from any contracts entered into between you and us.
• To allow you to participate in interactive features of our site, when you choose to do so.
• To notify you about changes to our site.

Disclosure of your information

We may disclose your personal information to third parties:

• If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use; or to protect the rights, property, or safety of AccessAble, our customers, or others.
• If AccessAble or substantially all of its assets are transferred to a third party, in which case personal data held by it about its users will be one of the transferred assets.

Your rights

Our website contains links to and from the websites of our partners. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Access to information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act.

Deactivating your account

To deactivate your account email us at contactus@youraccessibilityguide.co.uk (opens email client), We will do this within 24 working hours and confirm when this is done. This will remove your personal data from our database. You are able to sign up again at any time in the future.

Change to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page.

Contact

Questions, comments and requests regarding this data protection and privacy policy are welcomed and should be addressed to contactus@youraccessibilityguide.co.uk (opens email client), you call also ring us on 01438 842710 or contact us by post.